Each day presents an opportunity to choose a mindset that reflects our belief in others and language that can influence, motivate, and inspire. This section offers a clear and practical review of four essential language skills—committed listening, powerful paraphrasing, presuming positive intent, and reflective feedback—all anchored in a strong coaching mindset.
Mindset
Leaders who fully adopt a coach-leader mindset recognize its power and potential, committing to consistently applying coaching attitudes and skills across all areas of their lives.
Committed Listening
One of the essential skills for any ‘coach leader’ is listening. Committed listening demonstrates respect, concern, and openness to new ideas, empathy, compassion, curiosity, trust, loyalty, and receptivity to feedback—all considered to be qualities of an effective leader.
Powerful Paraphrasing
Paraphrasing, when done eloquently, is a highly effective communication skill that can even replace the need for a question and is evidence of our committed listening.
Presume Positive Intent
Presuming positive intent begins with your mindset and is evidenced in your language of positive presuppositions.
Reflective Feedback
Feedback is fundamental to performance and learning in individuals, community, and organizational situations. How we give feedback is a critical difference.
Standards and Expectations
Expectations serve as a focus point for every worker, supporting what to do and where to go. Most importantly, they provide direction on how each person will meet the desired outcomes of their role.
Personal Assessment Tool
The purpose of this activity is to assist you in learning about what you need to be successful as a coach leader. This self-assessment is designed to assist coaches with identifying current strengths and growth opportunities.
Find out how you are doing.